FAQ

1. What types of handbags does Lit-lot offer?

Lit-lot specializes in selling stylish and functional handbags. We offer a wide range of fashionable options for everyday use and special occasions.

2. How long do I have to return an item?

You have 30 days from the date of receiving your item to request a return.

3. How do I initiate a return?

To initiate a return, please contact our customer service at customer_service@example.com with your order number and the reason for the return. Our team will guide you through the process.

4. Who is responsible for the shipping costs for returns?

The customer is responsible for paying the shipping costs for returning an item. Please note that shipping costs are non-refundable.

5. How long does it take to receive a refund?

Once we receive your returned item, we will inspect it and notify you of the refund status. If approved, you will be automatically refunded on your original payment method within 10 business days. Please keep in mind that it may take some time for your bank or credit card company to process and post the refund as well.

6. Are there any items that are non-refundable?

Yes, certain items are non-refundable, including personalized items and gift cards.

7. What should I do if my item arrives damaged or defective?

If your item arrives damaged or defective, please contact us immediately. We will work with you to ensure a replacement or refund is provided promptly.

8. How can I contact Lit-lot for further assistance?

If you have any further questions or need assistance, you can contact us at www.litlot.com.pk. We are here to help!

Please note that this FAQ page is subject to updates and modifications. We recommend checking back regularly for any changes.

Thank you for choosing Lit-lot!